Merino quality for a restful sleep: high-quality duvets, pillows and underblankets made from virgin sheep's wool

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Payment and Shipping

Image with four icons for return policy, secure payment, fast delivery, and support


Our available payment options: 

 

Credit Card:
Visa, MasterCard, DinersClub, AmericanExpress. Pay conveniently, easily, and securely with your credit card.

Instant Transfer:
A new and TÜV-certified online payment system based on proven online banking with PIN/TAN entry for secure and fast processing of your online purchases.

Klarna invoice:
With Klarna Invoice, you enjoy a flexible payment method. You receive your order and can conveniently pay within 14 days after receiving the goods. Klarna ensures a simple and secure payment processing.

PayPal:
Pay easily and securely with your PayPal account – or even without an account directly via credit card through PayPal.

Advance payment:
The invoice amount can be conveniently transferred to our account after placing the order. You will receive the account details after the order. Your order will be shipped after payment is received.

 


Delivery and Shipping:

 What are the shipping costs and how long does shipping take?


Zone  country Shipping costs Delivery time

Zone 1

Austria

€ 6,45

1 - 3 working days

Zone 2 Germany € 9,95 2 - 4 working days

Zone 


Belgium, Luxembourg, Slovakia, Slovenia, Hungary, Czech Republic

€ 16,95

3 - 5 working days

Zone 4


Denmark, France, Italy, Poland, Croatia,  United Kingdom

€ 21,95

3 - 5 working days


Zone 5

 

Spain, Romania,  Bulgaria, Estonia, Finland, Ireland, Portugal, Sweden € 25,95 3 - 5 working days

Zone 6

Switzerland

€ 42,95 3 - 5 working days
Zone 7 Norway € 66,95 3 - 5 working days

  

Which countries are shipped to?

We deliver throughout the EU including Switzerland, Norway, and London.

Is there free shipping?

Shipping is free for orders over €250.

Which shipping service will the orders be sent with?

We ship with our reliable partners DPD and POST, who ensure fast and secure deliveries right to your doorstep.
If you are not present, you will receive a notification card with the address of the pickup station where you can collect the ordered goods.

Is the packaging environmentally friendly?

The filling material of our packaging is free from plastic. Our shipping boxes are fully recyclable and can be disposed of with waste paper.

Can I track the current shipping status of my order?

After your order has been shipped, you will receive a tracking number with which you can easily track your package.

Customs duties incurred for deliveries abroad?

For shipments to Switzerland, Norway, and the United Kingdom, standard customs duties and taxes apply, which the postal carrier collects directly upon delivery. Please inform yourself about this.

Any other information?

We reserve the right to charge you for the incurred costs of shipping and return if your order is not accepted, rejected without apparent reason, or not picked up at the parcel shop.